Having spent two full days with Terry
Duran these fine students award Terry
with a plaque of appreciation for her sharing years of experience.

July 1998 at JBL

Steve Carlton of Walnutcreek, CA
Sam Lampson of Houston, TX
William Seamans of Michigan City, IN
Tom Colvin of Fort Wayne, IN

all got the experience of defined "quality control" from Terry Duran (left) and the other JBL trainers below.

Oscar Gallegos trains new service techs
for understanding customer needs and
warranty issues. Sam Lampson (left) William Seamans (right)

From left to right:
Oscar Gallegos - Factory warranty, Trainer
Terry Duran -Team Leader Loudspeakers
Terry Hunsaker - Warranty Division
Javier Huizar - Factory Warranty, Trainer

Javier Hunizar
A helpful and dedicated trainer for JBL. He is also one of the four people who have more than an answer, he could explain why.

Terry Hunsaker instructing the new recruits how
JBL "the company" wants things done.
Just when you think you've got it,
you get some more great
instruction from a JBL. This is a fine organization.